Software and High Tech

Increasing Revenue by Using AI to Accurately Identify Subrogation Opportunities

Business Objective

A leader in AI, IoT, and digital workflows for insurers, auto manufacturers, and repairers, partnered with Exadel to streamline the time-consuming, manual process of identifying situations where third-parties may be at fault, thereby increasing the potential to recover costs associated with claims.

The Transformation

  • Engineered an AI-powered Intelligent Document Processing (IDP) application utilizing Natural Language Processing (NLP) and Machine Learning (ML) algorithms to automate document processing and preparation for further analysis.
  • We employ cutting-edge technologies, including Large Language Models such as BERT and DistilBERT. These models examine claims and deliver insights regarding the possibility of subrogation.
  • Further enhancing our solution, we’ve utilized Generative AI computer vision models to add the ability to analyze visual data and detect potential subrogation processes

AI Enablers

  • Data and AI Culture, AI Training
  • Business Process Analysis, Agile Development, Quality Engineering, MLOps
  • Cloud and AI Platform, AI Tools & Frameworks, Generative AI
  • Open-Source vs. Commercial, Selecting the Right Model, Fine-Tuning and Training Strategy

Results

>10%

Boost in subrogation process

2.7k

Man-hours saved per month

9k+

Documents processed per month

Significantly increased revenue and reduced manual efforts by digitalizing the identification of third-party reimbursement opportunities during insurance claims processing