Digitally Transforming Taxi Services to Boost RidershipDigitally Transforming Taxi Services to Boost Ridership

100,000

A new e-hailing taxi service used by over 100,000 drivers across 65 US cities

10M+

Scale and performance to support more than 10 million fast, convenient, and safe rides each month

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Business Challenge

With deep roots in the taxi and for-hire industry, the Client sought to modernize and transform car-based transit for both operators and riders.

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Transformation

  • The Client partnered with Exadel to digitalize the end-to-end operation spanning customer ride requests, determining precise pickup and dropoff locations, generating routes and estimated times of arrival, calculating fees, assigning drivers, and processing payments
  • Exadel developed a cloud-based platform, mobile and web applications, and chatbots for riders and taxi drivers
  • Utilized extensive third-party cloud-based GPS, map, and credit card processing services

Case Studies

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Real Results

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