Energy and Utilities

Kalibrate Revolutionizes Fuel Retail Analytics with Platform Modernization

Kalibrate’s solutions are instrumental in helping brands secure a competitive edge in location and pricing decision-making across multiple industries.

Creating a World without Guesswork

As a part of its key offering, the company developed Kalibrate Pricing, a fuel pricing software tool used by fuel retailers in 40+ countries.

This tool helps them to manage agile fuel pricing and set competitive growth strategies to meet the market’s evolving needs.

The Need for Change

The Kalibrate team sought to modernize Kalibrate Pricing and improve the responsiveness of the user interface, boost efficiency, and increase user satisfaction to help improve the daily operational efficiency of its diverse clientele, ranging from small retailers to global fuel companies.

Business Objectives

Speed Up Decision-Making

Enable users to make faster and more efficient decisions, critical for their time-sensitive pricing strategies.

Boost Operational Efficiencies

Reduce task completion time to increase users’ overall productivity and lower operational costs.

Improve Customer Satisfaction

Enhance user engagement and ease of use to improve client experience and support Kalibrate’s solid reputation as an efficient solution provider.

Transformation Guided by Customer Needs

Exadel’s team worked closely with Kalibrate to execute a multifaceted modernization strategy in just 4 months, sticking to a clear mandate to meet contemporary performance benchmarks while avoiding any disruption to ongoing operations for end users.

Improved User Experience

Reducing average page load times and data processing response times allowed for faster and more efficient decision-making, resulting in more streamlined user interactions.

Optimized Performance

More effective resource consumption boosted cost efficiency and enhanced system stability.

Seamless Implementation

The Exadel team achieved these improvements within a strict timeline and without app service interruption.

Digital Change Management

In order to ensure a smooth transition, the team employed a phased implementation approach. By integrating the team into Kalibrate’s core workflows, the client’s comprehensive quality control and release processes were successfully applied.

Key Outcomes:

50%

reduction in page load times (significantly improving the UX)
40%

decrease in server load (lower operational costs and improved system stability)
>70%

improvement in operational performance

Foundation for Future Success

In terms of scalability, these strategic enhancements ensured that the system's newfound speed was matched by its ability to scale, readying Kalibrate for future increases in data volume and user activity without sacrificing performance. This not only addressed immediate system requirements but also equipped Kalibrate with a robust framework for continued growth and adaptability.

Download the full case

Transformation Guided by Customer Needs

Key Outcomes:

Foundation for Future Success

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