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Verint

High tech success story

project details

Mobile application with access to important schedule information

about Verint

Founded in 1994, Verint Systems Inc. is a leading global provider of analytic software solutions. These solutions span communication interception, digital video security, and surveillance. Verint generates actionable intelligence from voice, fax, video, email, internet, and data transmissions.

problem

As part of its vision of Actionable Intelligence®, Verint wanted to develop a new mobile solution. With this solution, employees would be able to manage their schedules right from their mobile devices.

solution

Exadel developed a mobile called WorkView for Verint. The app enables mobile user access to the Verint Customer Engagement Optimization Suite. It delivers on-demand actionable intelligence on-the-go. Now, employees can act swiftly from the convenience of their own mobile devices.
 
Users can:
  • View their daily and future schedules as well as their performance scorecard
  • Submit, edit, waitlist, withdraw, request time off, and other schedule changes
  • Stay informed of changes as they happen
Verint WorkView provides employees the work day at their fingertips. The application extends mobile capabilities to employees without compromising on data security. (No private information is stored on the device.)
 
Exadel used the following technologies in developing the app:
  • C++
  • Dagger (Java Dependency Injection)
  • OrmLite (Java Persistence)
  • Android platform
  • iOS/Objective C
  • Swift

results

This (iOS/Android) Workview app significantly extends Verint Workforce Optimization. By providing mobile-enabled employees with anytime anywhere access to information, this practical solution increases employee productivity, enhances performance, and increases employee satisfaction.

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