Identity and Access
Management System
for Healthcare
Professionals

As the oldest and largest healthcare services company in the United States, McKesson plays an integral role in the industry and has a unique vision for its future. McKesson serves more than 50% of American hospitals, 20% of physicians, and 100% of health plans. As the largest pharmaceutical distributor in North America, it delivers one-third of all medications used in the region every day.

McKesson applications are used by a diverse group of people. To better serve their users, the company wanted to radically improve efficiencies while meeting industry-specific security and regulation requirements.

Exadel partnered with the client to implement a comprehensive set of security solutions including Corporate Active Directory SSO (single sign-on) and Identity Management UI. The solution is an identity and access management system designed to manage user records in an Active Directory when creating records in Workday—an HR system that stores employee information. Once the information about a new or departed employee is received, or they are moved to a new unit, the user record is updated automatically in AD and a new email address is created (or deleted). Additionally, the support system RemedyForce creates a ticket to manually make changes.

There are a few generations of this identity management system. Exadel is now developing a new one based on Okta Workflows and Java microservices.

The business impact of the security solutions greatly surpassed McKesson’s expectations. The outcome met and exceeded each goal: high-quality valuable access and management system, reduced costs, improved efficiencies, and high customer satisfaction.